2713 Coney Island Ave Brooklyn NY 11235 | Tell 1(718)769-6969

Shipping policy

LADA corp.

 

All Orders Are Shipped Same Or The Next Day By UPS Ground Service.

Refund, Returns and Cancellation Policies: We do not accept returns without a Return Goods Authorization Number (RGA). To return an item, please fill out and fax the RGA form to our Customer Service/Returns Department.Wrong Products Received: If you were shipped a different product than you ordered, please contact us  within 48 hours of receiving the product. We will provide an RGA number and instructions on how and where to ship them back. We will pay for the freight back and ship the correct product free of charge.Return Credit: Please allow up to 15 business days from the time  receives your returned item to process the return. Our return department processes returns once a week and if your item isn't received by that time it will not be processed until the following week. All refunds will be credited via the original payment method only.General Returns: All items are subject to a 25% restocking fee on any exchange or refund.If BestBathroom4u.com ships your order undamaged and you wish to return it for reasons not specified above, freight back to us and handling charges will apply. Freight charges are non-refundable. Expedited shipping charges are also non-refundable, even if you return the item.

ALL RETURNS:

Must arrive back in the manufacturer's original packaging with all accessories and in resalable condition. Must have return instructions and an RGA number from a BestBathroom4u representative. Must be shipped back to the location specified in BestBathroom4u RGA instructions, at your expense. This address may be different than the address from where we originally shipped the item. Must be fully insured and trackable. Must be made within 15 days of receiving your product. After 15 days of receipt of merchandise, no returns or exchanges can be made. If any of the above conditions have not been satisfied, YOU CANNOT RETURN THE ITEM(S).

Once you fill out and submit the RGA form, it will take approximately 10-15 business days until you are provided with an RGA number.

Our Customer Service will issue a return goods authorization number (RGA) and assist you with return shipping instructions. In order to get an RGA, you will have to email or fax us stating that you agree to the applicable restocking fee per the schedule above. Credits are normally issued within 15 business days from when we have received the product back. All refunds will be credited the full amount less the restocking fee and freight.When a replacement item is being sent out, we will only send it out once we have received the return and it has been inspected.If you would like to check on the status of your return please contact us.

Company Hours: Monday through Friday 8:00AM to 9:00PM Saturday and Sunday 9:00AM to 9:00PM

We have a big selection of Kitchen & Bath décor products. New products are added daily. For more information please see About Us

Frequently Asked Questions:Tell me about your online store. BestBathroom4u.com strives to offer you the highest quality products at the lowest prices. Our highly trained Sales & Customer Service Representatives are always available to help you find what items suit your needs.

How do I place an order? Just search or browse through our online store, choose the item(s) of you wish to purchase, click on the "Add to Cart" button, login to your account (or register a new account), enter your billing & shipping information, select your payment options and successfully complete the ordering process. How do I remove items from the cart? When you click on "My Cart" you can view the contents and change them too. To remove an item, click on the "Remove" button next to that item. How do I update the quantity of items in my cart? When you click on "My Cart" you can view the contents and change them too. To update the quantity of an item, type how many pieces of that item you want into the "Quantity" field, then click on the "Update" button next to that item. For all items, shipping and handling charges will be calculated during checkout. Do you ship to P.O. Boxes? Unfortunately we cannot ship to P.O. Boxes. You must supply us with a physical address. Can I cancel an order after it is submitted? Yes, we do accept cancellations of an order, but it should be done as soon as possible. Once the order has entered the shipping process, we do not allow any cancellations. For more information please see our Terms & Conditions. What is the normal lead time?It all depends on the item. Most items ship within 1-2 days. What types of payment do you accept? The following is a list of payment methods we accept:

Visa MasterCard American Express Discover Certified Bank Checks We cannot accept Personal Checks via mail. Is it safe to send my Credit Card number through your site?Our site uses an SSL (Secure Sockets Layer) Connection. SSL works by using a private key to encrypt data that's transferred over the SSL connection. This Web site can secure your private information using a VeriSign SSL Certificate. Information exchanged with any address beginning with https is encrypted using SSL before transmission. Click here to see our VeriSign Security Seal. Will I receive email updates from your site?We do not believe in spamming. You will not receive any emails other than order notifications. However, if you opted in to our Newsletter Mailing List you will occasionally receive an email about any new developments like discount offers/new products etc. In case you wish to receive our monthly newsletter, you have to subscribe to our newsletter by logging in to your account and clicking on the "Modify Your Information" link. Once you are on the "Modify Information" page you must check the box saying "Notify me about special events at this store". Will the information I provide be private? When you place orders or access your account information, we offer the use of a secure server. The secure server software (SSL) encrypts all information you input before it is sent to us. The data we collect from you is protected against unauthorized access. We have very strict policies and procedures designed to protect the privacy of our customers and subscribers. We will never share or sell your personal information with any external organization, unless you provide prior consent. Any personal information you wish to provide is also protected internally.